Sue Dill Calloway

President, Patient Safety and Healthcare Consulting

Sue Dill Calloway R.N., M.S.N, J.D. is a nurse attorney and President of Patient Safety and Healthcare Consulting and Education. She is the past Chief Learning Officer for the Emergency Medicine Patient Safety Foundation. She was the past VP of Legal Services at a community hospital in addition to being the Privacy Officer and the Compliance Officer. She worked for over 8 years as the Director of Risk Management and Health Policy for the Ohio Hospital Association. She was also the immediate past director of hospital patient safety and risk management for The Doctors Insurance Company in Columbus area for five years. She does frequent lectures on legal and risk management issues and writes numerous publications.

Sue has been a medico-legal consultant for over 30 years. She has done many educational programs for nurses, physicians, and other health care providers on topics such as nursing law, ethics and nursing, malpractice prevention, HIPAA medical record confidentiality, EMTALA anti-dumping law, Joint Commission issues, CMS issues, documentation, medication errors, medical errors, documentation, pain management, federal laws for nursing, sentinel events, MRI Safety, Legal Issues in Surgery, patient safety and other similar topics. She also does a monthly series on the sections of the Conditions for Coverage for Ambulatory Surgery Centers along with other ASC programs such as Safe Injection Practices. She also writes articles on ambulatory surgery and present educational programs on ambulatory surgery issues. She was affiliated with Mount Carmel College of Nursing as an adjunct nursing professor for over fifteen years. She was also a trial attorney for eight years defending nurses, physicians and healthcare facilities.

She has been employed in the nursing profession for more than 30 years. Ms. Calloway has legal experience in medical malpractice defense for physicians, nurses and other health professionals. She is also certified in healthcare risk management by the American Society of Healthcare Risk Managers. Ms. Calloway received her AD in nursing from Central Ohio Technical College, her BA, BSN, MSN (summa cum laude) and JD (with honors) degrees are from Capital University in Columbus. She is a member of many professional organizations. She has a certificate in insurance from the American Insurance Institute.


  • Recorded Webinars

Sue Dill Calloway

HIPAA Regulations and the New OCR Guidance Memos: Cracking the Code

The Office of Civil Rights (OCR) released the long awaited final regulations that affect four things; the privacy law, the security law, the HITECH rules and Genetic Information Nondiscrimination Act (GINA). These become effective September 23, 2013. These mean big changes to hospitals. This document was 563 pages long and is referred to as the mega rule. Hospitals will need to rewrite some of their policies and procedures. Staff will need to be educated.

Sue Dill Calloway

CMS Hospital Nursing CoP Standards 2014

Did you know there are new changes to nine of the tag numbers in the nursing service chapter? Did you know there were ten recent memos of importance to nurse managers and chief nursing officers? There are many changes to this section in the recent past including timing of medications, standing orders, restraint, plan of care, verbal orders, blood transfusions, IV medication, third revised worksheet, and drug orders. CMS made over two dozen changes to the hospital CoP regulations effective July 16, 2012.

Sue Dill Calloway

The Joint Commission New Patient Flow Standards and Preventing Crowding and Boarding in the ED Webinar

There were two new patient flow standards 2014 for hospitals. This program will also discuss the three new ones that were implemented in 2013. This program is a must attend webinar for every hospital for two additional reasons. First the Joint Commission has emergency department (ED) quality measures along with CMS who has ED throughput measures which includes evaluation of the average time spent in the ED before they were admitted as an inpatient. There are now over four million who signed up for health coverage under the affordable care act which will most likely increase utilization of the emergency department. Managing patient flow is even more important now that ever. This program will also include many evidenced based recommendation for reducing boarding and overcrowding.

Sue Dill Calloway

HIPAA Regulations and the New OCR Guidance Memos: Cracking the Code

The Office of Civil Rights (OCR) released the long awaited final regulations that affect four things; the privacy law, the security law, the HITECH rules and Genetic Information Nondiscrimination Act (GINA). These become effective September 23, 2013. These mean big changes to hospitals. This document was 563 pages long and is referred to as the mega rule. Hospitals will need to rewrite some of their policies and procedures. Staff will need to be educated.

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