Recorded Webinars

Dev Raheja

Conducting Highly Effective FMEA to Address The Joint Commission Requirements

Failure Mode and Effects Analysis (FMEA) is an ongoing quality improvement process that is carried out in healthcare organizations by a multidisciplinary team. Unlike root cause analysis (RCA), which is carried out retrospectively in response to a sentinel event, FMEA is a proactive process that acknowledges that errors are inevitable and predictable. It anticipates errors and designs a system that will minimize their impact. FMEA might reveal that an error is tolerable or that the error will be intercepted by the system of checks and balances that is part of a health system's quality improvement system. In other cases, FMEA reveals that specific steps must be put in place to address potential errors with significant impact-errors that are intolerable.

Dev Raheja

Reliability: The Next Frontier in Patient Safety

Reliability is the next frontier in patient safety according to Dr. Carolyn Clancy, the former Director of the Agency for Healthcare Research and Quality (AHRQ) and current Assistant Deputy Undersecretary for Health, Quality, Safety and Value, veterans' Health Administration. She gave this message as a keynote speaker at the Sixth Annual Forum and Gala of the Lucian Leape Institute of the National Patient Safety Foundation, held in Boston on September12, 2013.

Dev Raheja

Science of Safe Care: Understanding Patient Centered Care

Medical errors may be unpreventable, but preventing harm to the patient is often an option. Unfortunately no progress has taken place over the last decade in reducing the preventable medical mishaps. In 1998, the landmark IOM study estimated 98,000 preventable fatalities per year. The latest research shows an estimate of 210,000 to 440,0000 preventable fatalities a year! Paradoxically, healthcare continues to be decades behind other industries in terms of creating safer systems. Errors in healthcare are usually provoked by weak or inadequate systems within and across healthcare organizations.

Dev Raheja

Healthcare Failure Mode and Effects Analysis Fundamentals

This webinar will cover the FMEA tool in details based on the presenter’s experience of over 25 years with the tool in several industries including nuclear and aerospace. It shows how to plan it, what to look for, and how to prevent risks.

Dev Raheja

Healthcare Risk Management: The Way It Should Be

This webinar is on proactively surveying the risk and protecting the hospital and employees on a larger role, impacting their hospitals’ financial picture. They need to wear many hats: overseeing patient safety and clinical malpractice; business processes, including workers compensation and business interruption; and assuring control of management gaps and technical gaps. Good risk management results in robust processes and strategies.

Dev Raheja

Verification and Validation of Healthcare Processes

This webinar will cover verification and validation techniques in variety of industries. It includes strategies and methods most suitable for healthcare and its goal of "first, do no harm." Included in the webinar are how to form teams, how to manage teams, how to plan, management responsibilities, and risk assessment.

Dev Raheja

Understanding the Joint Commission Requirements on FMEA

This webinar will cover the FMEA tool in details based on the presenter’s experience of over 25 years with the tool in several industries including nuclear and aerospace. It shows how to plan it, what to look for, and how to prevent risks. Participants will be able to use this tool to not only comply with the Joint Commission requirements but also to prevent harm.

Dev Raheja

Outstanding Quality Management Practices in Healthcare

Dr. W. Edward Deming, who turned around Japan from "if it is a bad quality, it must be Japanese" to "if it is an excellent quality, it must be Japanese", used to say: It is not enough to do your best; you must know what to do, and then do your best.




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