Email & Text Messages - New HIPAA Rules & TCPA Dangers

Duration: 90 Minutes
Instructor: Paul R. Hales
Webinar Id: 801860


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In this webinar, the speaker will explain how to communicate with patients by unencrypted email and text messaging. He will also detail when electronic transmissions must be encrypted.


New HIPAA Rules and guidance from the Office for Civil Rights and CMS following passage of the HITECH Act explain how to communicate with patients by unencrypted email and text messaging and also when you must encrypt electronic transmissions.

  • Your Key Takeaway
  • HIPAA & TCPA Danger - Text Message Class Action
  • Key Definitions
    • Unencrypted Email - Text Message - Electronic Transmission
    • Protected Health Information (PHI)
  • New HIPAA Rules - Email & Text Message - 3 Step Safeguard "Duty to Warn"
  • Prevent TCPA Danger - "Healthcare Text Message Exemption"
  • Wrap up - Questions & Answers

Why should you Attend: Regular (unencrypted) Email and Text Messaging are effective engagement and communication tools that most patients prefer and have the right to use. HIPAA allows Providers and Business Associates on behalf of Providers to communicate with patients by unencrypted email and text message - but only when a simple 3 Step Safeguard is in place and documented.

This easily-followed safeguard also protects against dangerous and expensive TCPA class action. HIPAA and TCPA electronic health care messaging compliance is widely misunderstood and the subject of Internet postings that are both wrong and dangerous.

Who Will Benefit:
  • HIPAA Compliance Official
  • HIPAA Privacy Officer
  • HIPAA Security Officer
  • Health Information Technology Supervisor
  • Practice Manager
  • Risk Manager
  • Compliance Manager
  • General Counsel
  • Patient Engagement Coordinator
  • Member, Board of Trustees Compliance Committee

Speaker Profile
Paul R. Hales, J.D. is widely recognized for his expert knowledge and ability to explain the HIPAA Rules clearly in plain language. Paul is an attorney licensed to practice before the Supreme Court of the United States and a graduate of Columbia University Law School with an international practice in HIPAA privacy and security. He is the author of all content in The HIPAA E-Tool®, an Internet-based, complete HIPAA compliance solution with separate editions for Covered Entities, Business Associates, Health Plans and Third Party Administrators.

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