Overview:

This session covers practical ways managers can handle attendance concerns: understanding your organization's attendance policy, noticing patterns, preparing for the conversation, communicating clearly and respectfully, applying expectations consistently and documenting factually.

Attendees discuss sample scenarios. The content is general and educational. Attendance, leave and employment rules vary by organization and location, so it is not legal or HR policy advice.

Managers should follow their organization's policy and involve HR for questions about leave or individual circumstances. Examples are illustrative and based on sample information. Examples use neutral, inclusive language, and the approaches apply fairly and consistently to every employee. It does not cover medical, disability or leave law questions, or advice on individual cases.

Why you should Attend: Attendance concerns that are not addressed early tend to affect the whole team's workload and morale. This session gives you a clear and respectful way to start and manage these conversations. Leave with a one-page attendance conversation checklist you can apply right away.

Areas Covered in the Session:

• Why attendance matters for teams and how absenteeism affects workload
• Know your policy: expectations, reporting steps and who to involve
• Noticing patterns using facts, not assumptions
• Preparing for the conversation and choosing the right setting
• Opening the conversation with clear, respectful and factual language
• Listening, and when to involve HR for questions about leave or personal circumstances
• Applying expectations consistently across the team
• Documenting conversations and agreed actions factually
• Following up and supporting improvement
• Takeaways: a one-page attendance conversation checklist and a 7-day action plan

• Managers and Supervisors
• Team Leads
• Department Heads and Directors
• HR Managers and HR Generalists
• Operations and Shift Managers
• Business Owners