Dev Raheja

President, Patient System Safety

Dev Raheja, MS,CSP, A respected and sought out expert on hospital safety, author of Safer Hospital Care: Strategies for Continuous Innovation draws on his 25 years of experience as a risk management and quality assurance consultant to provide hospital stakeholders with a systematic way to learn the science of safe care. He teaches "Quality Improvement Methods in Healthcare" for the BBA program in Healthcare Management at Florida Tech University. He has written over 20 articles on healthcare quality and safety, and is a member of the American College of Healthcare Executives.

From Six Sigma to Re-Inventing Quality

Understanding Six Sigma variation, the causes of variation, and why it takes about 10 years to implement a six sigma program is the key to understanding there is more to quality than the traditional quality.

Outstanding Quality Management Practices in Healthcare

Dr. W. Edward Deming, who turned around Japan from "if it is a bad quality, it must be Japanese" to "if it is an excellent quality, it must be Japanese", used to say: It is not enough to do your best; you must know what to do, and then do your best.

Understanding the Joint Commission Requirements on FMEA

This webinar will cover the FMEA tool in details based on the presenter’s experience of over 25 years with the tool in several industries including nuclear and aerospace. It shows how to plan it, what to look for, and how to prevent risks. Participants will be able to use this tool to not only comply with the Joint Commission requirements but also to prevent harm.

Verification and Validation of Healthcare Processes

This webinar will cover verification and validation techniques in variety of industries. It includes strategies and methods most suitable for healthcare and its goal of "first, do no harm." Included in the webinar are how to form teams, how to manage teams, how to plan, management responsibilities, and risk assessment.