Overview:

Hospital, long term care, clinic, public health, home health, hospice, and other healthcare institution Administrators; Medical Directors; Physicians; Chief Nursing Officer/VP of Nursing; Nurses; Quality Improvement Director; Risk Management; Directors of the patient care services such as nursing, physical therapy, occupational therapy; Clinicians; Healthcare organization admissions Director and staff

Why should you Attend:

• The healthcare industry assumes patients are heterosexual and therefore patient care is based on that assumption which can negatively impact quality patient care of the LGBTQI patient
• There is confusion as to what the acronym - LGBTQI represents - this webinar will cover what the acronym represents
• Many healthcare professionals have negative viewpoints of people who identify as LGBTQI
• These negative attitudes are transferred into unprofessional and abusive healthcare to LGBTQI patients
• As a result, some LGBTQI patients receive substandard care with can lead to longer hospital stays and readmissions, and an increase in morbidity
• The first lawsuit has been filed under the Affordable Care Act in which a transgender male was treated abusively n the ER
• The financial incentive for healthcare organizations is to create and implement a comprehensive care plan for all LGBTQI patients and to establish a community outreach program for LGBTQI community members
• By creating a strategy to care of LGBTQI patients, the organization is not only ensuring quality patient care but diminishing the likelihood of a lawsuit

• To list relevant laws, regulations and standards required for health equity and patient-centered care of LGBTQI patients
• To create a strategic LGBTQI initiatives to minimize liability based on civil rights laws and the ACA
• To identify key policy, procedure and practice issues related to LGBTQI patients and their families to incorporate into already existing policies, procedures and practices
• To discuss opportunities to collect LGBTQI - relevant data and information during the healthcare encounter
• To identify or revise strategic community outreach efforts to the LGBTQI population
• To name a variety of resources for LGBTQI patients, health professionals, and healthcare organizations

• The Joint Commission's Checklist for Provision of Care and Service for LGBTQI Patients and Families
• Checklist for Engaging Patents, Families, and Community Members in Meeting the needs of the LGBTQI Community
• Checklist for Data Collection
• Recommended List of Resources for Health Professionals
• In-depth Discussion of Laws and Regulations Healthcare Organizations Must Adhere to