Mark A. Smith

Independent Healthcare Consultant, HG Healthcare Consultants

Mark A. Smithis a consultant with HG Healthcare Consultants, a healthcare consulting firm. He brings 25 years of clinical practice and hospital management experiences to his work with physicians and hospitals across the United States.
Dr. Smith is a board-certified surgeon. He practices part time as a Clinical Assistant Professor of Surgery in the Vascular Surgery Section at the University of California Irvine Medical Center. He works as a Senior Consultant with Morrisey Associates Inc. He also is the Chief Medical Officer for Verisys Corporation. He had previously practiced General and Vascular Surgery in a private practice setting for 25 years. Dr. Smith's previous positions included president of the Medical Staff, chief of surgery, chairman of peer review committee, and medical director of cardiac surgery at Desert Regional Medical Center.

Dr. Smith is a graduate of Jefferson Medical College. He received his general surgery residency training at the University of Kansas Medical Center and had Cardiac and Vascular Surgery fellowships at the Hospital of the University of Pennsylvania. Dr. Smith holds an M.B.A. from the University of Phoenix. He enjoys tennis, traveling and is an avid private pilot.

Changing Organizational Culture

This presentation will consider organizational change- the factors that underlay culture and what it takes to get successful change. The discussion starts with change itself. The types of change will be discussed. This includes the levels of change and the types of change.

Elements of an Effective Case Review Process

Case Review has historically and continues to be a main stay of performance evaluation. By its nature of individuals rating other individual's performance, it has always carried the burden of a degree of subjectivity. This has lead, in many cases, to a system described as punitive and unfair. In extreme cases, there are accusations of sham peer review that often fall into litigation. This talk will be composed of two parts.